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Join the Conversation

We believe in conversations that spark curiosity, reflection, and action!

Making brands conversational means supporting those who seek advice, a service, or a product; while facilitating the transformation of organizations to enable them to manage these numerous interactions.

For people who are passionate about the customer experience, creating an environment that encourages the expression of all talents, it’s a no brainer.

“Join the conversation” is our rallying cry. An invitation to chat with authenticity and sincerity, to create emulation and facilitate cooperation.

For several years, we have been implementing initiatives and benefits that illustrate these values:

  • Committed for better 💚
  • Entrepreneur spirit 🚀
  • Learning organization 💡
  • Fun as a must-have 🎉

Our values

  • Committed for better 💚

    We believe that a company has a social responsibility. Ours is intrinsically linked to our ambition to make the world more human. Empathy, dialogue and tolerance are at the heart of iAdvize’s life.

  • Entrepreneur spirit 🚀

    We are passionate about what we do and want it to be contagious! We move fast, in an agile work environment that allows autonomy, incorporates flexibility and encourages initiative.

  • Learning organization 💡

    We grow together! The development of each employee is important to us, and this has been the case since the very first day at iAdvize with a very rich onboarding period. Training and feedback allow us to go further and you know what? Sometimes we try and it doesn’t work the first time. And we learn from it.

  • Fun as a must-have 🎉

    We like to celebrate successes, big or small! We care about our customers and their satisfaction. For us, the workplace should be inclusive and fulfilling.

Life @iAdvize

The well-being of our employees is essential to us, and every year our teams take numerous initiatives to ensure that we can all evolve in a working environment conducive to personal and professional fulfillment.

We are also convinced that sustainable growth can only be achieved by taking into account ambitious objectives from a societal & environmental point of view. In 2022, we launched a multi-disciplinary working group on CSR issues, with the aim of reducing our carbon emissions, forging responsible partnerships, and supporting the conversational transformation of e-commerce towards a more sustainable model.

About us

Trusted Generative AI

E-Commerce Conversion

The Story Behind iAdvize

It all began in 2010 with Julien and Jon. They felt that online customer relations were too impersonal, lacking a certain je ne sais quoi. What if that je ne sais quoi was the human touch?

They combined their talents and built a chat tool to enable brands to assist their customers with their online purchases.

In 2012, iAdvize signed its first major customer: FNAC. It's a turning point in their history. 

In 2015, they celebrate the recruitment of the hundredth person, as well as a new fundraising round of 14 million euros. This will be the start of European expansion.

In 2017, iAdvize raised a further $32 million to launch in the North American market, and opened its American headquarters in Boston.

Since then, to deliver this experience on a large scale, iAdvize has developed iAdvize Copilot™: powered by its trusted generative AI designed for e-commerce, the solution is revolutionizing the daily lives of customer service advisors. 

About iAdvize

iAdvize is a conversational commerce pioneer and the leader in trusted generative AI for e-commerce. We offer safe, compliant, and connected AI copilots to boost conversion rates 10x while automating at least 75% of the workload. Innovative brands like Cdiscount, Samsung, and Nespresso use iAdvize to simplify online shopping and generate $1B+ per year in online revenue. 

To grow e-commerce with generative AI, visit www.iadvize.com.

Founded in 2010

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